COMMON PROBLEM
1. How many types of ice cream flavors can the ice cream vending machines by your company create?
The ice cream vending machines produced by Huaxin Vending Machine Manufacturing Company can create 59 different flavors of ice cream by combining three types of dry toppings and three types of fruit jams.
2. How long has your company been manufacturing and operating ice cream vending machines? How many types of vending machines do you have?
We have been manufacturing and operating ice cream vending machines for ten years. Moreover, we have the capability to develop more intelligent vending devices according to your requirements.
3. We want to ensure that the vending machine complies with European standards. Can it be deployed in Europe?
The machine has obtained CE certification, which allows it to be sold and deployed in the European market. Additionally, some of our customers have obtained NSF and ETL certifications, and the machine has acquired the majority of internationally recognized safety certificates in the electrical safety aspect, either through the factory or the customer.
4. How long has your company been established, and what type of vending machines do you primarily focus on?
Huaxin Vending Machine Manufacturing Company, formerly known as Liujia Technology, has been established for ten years. We primarily focus on manufacturing high-Aend unmanned self-service vending devices, including ice cream vending machines, wearable armor vending machines, toy vending machines, and chocolate bean vending machines.
5. Are there any specific considerations for installing the vending machine?
The installation of the vending machine is very easy. It only requires a space that can accommodate the equipment and a compatible power source.
6. Can the ice cream vending machine sell and operate without an internet connection?
Yes, the machine can operate and sell ice cream normally even without an internet connection.
7. What should I do if the machine encounters failure?
The ice cream vending machine comes with a 12-month warranty. In case of any issues, we can remotely access the log records and have professional technical engineers provide troubleshooting guidance. The machine’s components are equipped with convenient plug-and-play connectors, so if any parts are damaged, they can be easily replaced by unplugging and plugging in new ones. We have dedicated after-sales technicians available for video conferences to troubleshoot machine issues.
8. What kind of maintenance does this ice cream vending machine require regularly?
For daily maintenance, simple cleaning, including the use of the self-cleaning function, and adding ice cream ingredients are sufficient. For regular maintenance, please refer to the maintenance manual for specific instructions.
9. What payment methods does this ice cream vending machine support?
It can support different countries’ banknotes, coins, and card readers. It can also be customized to integrate with devices that support the MDB protocol.
10. Can the ice cream vending machine work in our country’s language?
Yes, it can support various languages from different countries or even multiple languages simultaneously.
